Privacy Policy

Privacy Policy

This Privacy Policy describes how MaisonMarche.com (“Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site, including through programs like SMS and email communications.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases and engage in marketing. We may also collect additional information if you contact us for customer support. This includes:

• Device Information: Browser version, IP address, time zone, cookie data, pages viewed, and interactions with the Site.

  • Purpose: Site performance and analytics

  • Source: Automatically via cookies, log files, tags, pixels

  • Shared with: Shopify, Meta (Facebook/Instagram), Google, and Klaviyo

• Order Information: Name, billing/shipping address, payment info, email, phone number

  • Purpose: Fulfilling orders, fraud screening, customer service, and marketing (with consent)

  • Source: You

  • Shared with: Shopify, Meta, Klaviyo, and shipping/payment partners

• SMS and Cart Tracking Information: We collect your phone number and cart behavior (including when you abandon your cart) using cookies and plugins to determine when to send cart reminders via SMS.

  • Purpose: Timely, relevant communication

  • Shared with: Klaviyo

  • Note: “Text messaging originator opt-in data and consent will not be shared with any third parties.”

SMS and Email Program Disclosures

By opting into MaisonMarché's SMS program, you consent to receive text messages (e.g., reminders, updates, and cart abandonment alerts). Standard message and data rates may apply.

We do not share your SMS consent or phone number with any non-affiliated third parties.

Example Disclosure:

"MaisonMarché’s website uses cookies to track items in your shopping cart, including when a cart is abandoned. This data is used to send cart reminders via SMS."

Behavioral Advertising

We use personal information to serve you ads based on your interests across platforms. Tools we use include:

• Google Analytics

• Facebook/Instagram Pixel

• Klaviyo email/SMS tracking

• Shopify cookies

You can opt out of targeted ads via:

• Facebook Ads Settings

• Google Ad Settings

• DAA Opt-Out Portal

Cookies & Tracking

Cookies are used to improve your shopping experience and to facilitate SMS/email marketing programs. Persistent and session cookies track login, cart status, preferences, and more. See full cookie list above.

You may disable cookies via browser settings or allaboutcookies.org, though this may limit site functionality.

Data Retention

We retain your personal information for as long as necessary for fulfillment, marketing, legal, or operational reasons, or until you request deletion.

Your Rights

For California residents (CCPA/CPRA) or other jurisdictions with privacy laws, you may:

• Request access to or deletion of your personal data

• Designate an authorized agent

• Request correction or opt-out of selling/sharing of personal information

Do Not Track

We do not currently respond to Do Not Track (DNT) browser signals due to lack of consistent industry standards.

Minors

Our site is not intended for children under 13. We do not knowingly collect data from minors. If you believe your child has shared personal information with us, contact us to delete it.

Changes

We may update this policy from time to time for operational, legal, or regulatory reasons.

Contact

If you have any questions, want to file a complaint, or exercise your data rights, contact us:

Email: bonjour@maisonmarche.com
Mail: MaisonMarché, 467 Laurel Rd. New Canaan, CT 06840

If you are unsatisfied with our response, you may contact your local data protection authority.

Update June 21, 2025